Privacy Policy

Last updated: February 25, 2026

1. Introduction

MakeInfluencers ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and authentication credentials (provided via third-party authentication services such as Google or email/password).

2.2 Content You Create

We store content you upload or generate using the Service, including character images, background images, motion videos, and associated metadata (prompts, descriptions, settings).

2.3 Usage Information

We automatically collect certain information about your use of the Service, including credit usage, generation history, feature usage patterns, and error logs.

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or bank account details. We receive transaction confirmations and subscription status from Stripe.

2.5 Content Moderation Data

All uploaded and generated content is scanned by automated moderation systems. Moderation results (approval status, flagged categories, and scan metadata) are stored for safety and compliance purposes. Content that is flagged for violations may be retained for law enforcement reporting obligations.

3. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process transactions and manage your subscription
  • To enforce our Terms of Service and content policies, including detecting and preventing prohibited content (pornography, nudity, child exploitation material)
  • To respond to your requests and provide support
  • To comply with legal obligations, including reporting illegal content to appropriate authorities
  • To protect the safety and security of our users and Service

4. Content Moderation & Safety

We employ automated content moderation to ensure platform safety. This includes:

  • Scanning all uploaded images and videos for nudity, sexual content, and child exploitation material (CSAM)
  • Filtering user prompts for prohibited content before AI generation
  • Logging moderation decisions for audit and compliance purposes
  • Reporting confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as required by law

Moderation data, including flagged content, may be retained indefinitely for legal compliance and safety purposes, even after account deletion.

5. Data Sharing

We may share your information with:

  • Service providers: Third parties that help us operate the Service (cloud hosting, payment processing, AI generation APIs, content moderation services)
  • Law enforcement: When required by law or to report illegal activity, including CSAM
  • Legal proceedings: In response to valid legal processes such as subpoenas or court orders

We do not sell your personal information to third parties.

6. Data Storage & Security

Your data is stored on secure cloud infrastructure. We implement reasonable technical and organizational measures to protect your information. However, no method of electronic storage is 100% secure.

7. Data Retention

We retain your account data and generated content for as long as your account is active. Upon account deletion, we will delete your data within 30 days, except: moderation records and flagged content (retained for legal compliance), payment transaction records (retained as required by tax and financial regulations), and data subject to ongoing legal proceedings or law enforcement requests.

8. Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data (subject to legal retention requirements), object to or restrict processing, and data portability. To exercise these rights, contact us at [email protected].

9. Children's Privacy

The Service is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from a person under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the updated Policy.

11. Contact Us

For questions about this Privacy Policy, contact us at [email protected].